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Polishing Diamonds: Leading an Editorial Team into the 21st Century

Rows of books by academic publishers may adorn your shelf, but do you know what it takes to produce these? Payal Kumar turns the pages to provide a candid account of the challenges of hiring and retaining top-level talent in an increasingly technology-driven industry.

The value of academic publishing

The Indian publishing industry was born primarily out of the need of the British colonialists to provide an English education to their children. Today this industry has expanded to the extent that India is counted among the top seven publishing nations (www.education.nic.in), and according to the Federation of Indian Publishers there are about 11,000 publishers producing nearly 60,000 titles in a year (www.nbtindia.org.in).

Apart from being profitable and seemingly recession-proof, academic publishing is at the heart of literacy and knowledge in that it contributes significantly to the intellectual capital of the country in a variety of ways:

  • By disseminating information and showcasing a variety of opinions

  • By facilitating research as a publishing platform for research scholars

  • Contributing to pedagogy by producing instructional material for teachers

  • By recording the knowledge-base being created by human civilisation.

Amongst the reputed academic publishers in India, SAGE Publications Inc, which was set up in 1965 by Sara Miller McCune in a one-room office in New York with a start-up capital of $500, has today established itself globally as a quality scholarly, educational and professional publisher.

The technological challenge

When I joined SAGE in December 2006, I was both amazed and amused to enter an editorial office in which editors were furiously scribbling on paper manuscripts with sharpened pencils. Hardly was there a computer to be seen and the few that were scattered around the office were lying unused. Why I was amazed was that it had been close to a decade since I had computerized my editorial department at a leading national newspaper daily, and it had not occurred to me that book editors would still be operating with paperpencils.

I was soon to find out that not only was this the established way of working, but that it was regarded to be the only viable way. So while I set about ordering computers for both the editorial and production departments, with the support of the CEO & MD of SAGE India, Vivek Mehra, I also began coaxing exasperated editors who came to me saying, “There is no way you can edit a 350-page manuscript on a soft copy. You will lose out of detail and quality will be comprised” or “Our eyes will get spoilt” or “The editing will take an enormous amount of time since we are not used to the keyboard.”

That was four years ago. Today all the editors and proof readers work on soft copies, toggling between track changes, the word search function, the spell check function and short-cut keys for tagging. The work has become faster, more accurate and we save on paper! Another bonus is that editors can more easily check for plagiarism by either using tracking software or conducting simple Google searches.

It was music to my ears when my most recently appointed line manager, a young lady who heads the design unit, came to me and said “I need a Mac. It is impossible for me as a designer to produce quality designs without this.” And so today Apple’s high-end personal computer adorns the editorial department!

It is becoming increasingly important for editorial teams today to be computersavvy, more so as large publishing houses are developing internal software to aid the tracking of production work and also to facilitate inter-departmental data flow.

Being aware of the latest technological advancements in the publishing field is also imperative. For example, with the journal publishing industry moving rapidly to an online first system, in which research papers are uploaded on the world wide web as soon as they are print-ready, publishing houses are having to gear up their work processes to meet such demands. Mentoring a robust and computer-literate team becomes essential in order to meet such challenges head-on.

Editors are also instrumental in sensitizing authors to the advantages of technology, from receiving proofs via e-mails rather than snail mail, and also receiving pdf versions of their published articles rather than the traditional offprints.

Profile of an Editor

If you thought that excellent language skills, an aptitude to keep up-to-date with the latest nuances of language, in-depth general knowledge, and an MPhil or Phd were the only requirements for editors in an academic publishing house, think again.

Over the years the profile of an editor has certainly undergone a metamorphosis of sorts. Whereas youngsters, about a decade ago, used to enter this industry more out of default, we as employers are now on the lookout for candidates with specialized backgrounds, including MBAs, in order to manage the book list for professionals which covers vast subject areas including HR, finance and marketing.

As more specialized teams are groomed, ranging from copy editing, to quality control to rewriting teams, there is a requirement for editors who are also managers; for candidates who see publishing as a career with a definite growth path, rather than simply as a job. Like most professions today, an editor cannot be an ‘armchair’ worker; rather he or she has to keep providing value-addition in order to climb the ladder of success.

Candidates high on interpersonal skills and multitasking abilities and who are adaptable in their approach are definitely prized. Market needs keep changing and our teams need to be robust enough to produce a book in lightning speed if necessary (we recently produced Malini Chib’s book One Little Finger in a record-breaking one month); or adapt to changing departmental processes for example, the beginning of our working relationship with Chinese authors is likely to merit greater language interventions than what we are accustomed to.

Implementing best practices

Hiring a team with the requisite skills is one thing, but to keep a team of knowledge workers constantly motivated and enthused is quite another challenge. To hear a new team member say, “I have been here for a year and I can’t believe how the time has just whizzed by” is endearing.

For me the winning formula has been to recruit the right people, provide sound training and then give complete ownership of certain functional areas to each team member. Just as an infant learns to walk only after a few falls, one needs to place enough trust in one’s team to make allowances for a few stumbles. Working with hundreds of editors over the years has taught me the valuable lesson that editors are organisational workers that definitely need space for their creativity to bloom.

Ensuring that members of the editorial team are constantly engaged and also vesting authority in senior team members works like magic. For example, decision-making authority divested in a quality control team set up in the books team has proved to be most effective, with this team having learnt over time to make seasoned judgements in an egalitarian fashion.

Producing books and journals of international quality and working with renowned authors is challenging work and one in which editors take considerable pride. In terms of best HR practices, we at SAGE continuously strive to maintain a workplace where employees can express their talent and skills, both as individuals and through cooperative teamwork, in furthering our mission as a premier international educational and professional publisher.

The author-editor relationship

A book is said to be as good as its author and editor. How important the role of an editor is can be gleaned from this unedited version of a book dedication:

“I am truly grateful to all my students, whom I have thoroughly enjoyed!”

Managing authors, who are the lifeblood of a publishing house, is a skill that editors acquire as they are mentored. Our editors work very closely with their authors on the production of a manuscript and are quite often able to anticipate problems even before they occur.

In the six months that it takes to produce a book, or three months for a journal issue, the editors are more often than not able to bowl over their authors. We receive a deluge of messages from authors, such as: “You have all been prompt, professional, precise, and overall terrific. The finished product looks great.” For me such an accolade is the best indicator that our team of hand-picked editors has all the appropriate skills sets and aptitude for an editorial department poised with readiness for the 21st century.  

Payal Kumar is Vice President, Editorial & Production, SAGE Publications India Pvt Ltd.

 

 

 


 


 

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